shipping questions

where does aerial elevata ship?

Everywhere! There may be some exceptions like extremely remote areas and areas effected by conflict or war that are out of our realm of delivery. These will be evaluated on a case by case basis.

how long does shipping take?

Ship times will vary depending on the destination. Check our shipping table above. If it is taking more than the typical time try tracking the package for a status update. 

how do I track my order?

Once your order is shipped, you will receive an email with a tracking number included.
Use this tracking number for package updates.

who do I contact for ship statuses?

Typically, we will contact you you with an order confirmation and order shipment information. If you are not contacted when your order is placed, contact for assistance